Lecturer: Shih Cheng Wang(王時成) 

Lecture at National Academy of Civil Service, Civil Service Development Institute, National Academy for Educational Research (NAER),  China Productive Center, Hsinchu Science Park, Taipei Tech EMBA, Professional Training Center Ministry o Economic Affairs, R.O.C.

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Course Description:

[Course 1]: problem analysis and solving skills

1. The importance of problem solving
2. Classification of problems
3. QBQ - the problem behind the problem
4. KT rational thinking method
5. Problem description (tools: concept map, mind map)
6. Clarification
7. Confirm the problem
8. Problem analysis (tool: fishbone chart)
9. Put forward countermeasures (tool: fish bone diagram to the left)
10. Decision making skills (tools: tree view, decision matrix)

[Course 2]: innovative thinking meeting skills

1. 635 German innovative thinking method (Lecture, brainstorming exercise, publication)
2. World Cafe (Lecture, practice and Publication)
3. Lotus Jiugongge (Lecture, practice and Publication)
4. Comprehensive discussion (Q & A)